Question 1

What is KoAjent Property Management?

Accepted Answer

KoAjent Property Management is an AI-powered property management platform for property managers and landlords. It covers the full leasing lifecycle — from applicant screening and lease signing to rent collection, maintenance requests, vendor management, and lease renewals — plus a self-service resident portal so tenants can pay rent, submit work orders, view their lease, and message the office without a phone call.

Question 2

Does KoAjent have a resident portal for tenants?

Accepted Answer

Yes. The KoAjent Resident Portal gives tenants a dedicated self-service experience: pay rent online, set up autopay, split rent with roommates, submit and track maintenance requests, view lease documents, initiate a renewal, browse a neighborhood guide, and message property management — all from one login.

Question 3

Can I collect rent online with KoAjent Property Management?

Accepted Answer

Yes. KoAjent Property Management includes online rent collection with ACH and card payment options. Residents can also enable autopay or split the balance with roommates on the same unit. Payments are tracked automatically and applied against each tenant's lease record in real time.

Question 4

What is AI lease abstraction and does KoAjent support it?

Accepted Answer

AI lease abstraction is the process of automatically extracting key terms — rent, deposits, lease dates, renewal options, penalties, pet policies, and more — from a lease document using artificial intelligence. KoAjent's LeaseFlow™ AI Lease Abstraction accepts both pasted text and uploaded PDF leases, then surfaces a structured summary with confidence scores so you can review and import data in seconds rather than reading the full document.

Question 5

Can tenants submit maintenance requests through KoAjent?

Accepted Answer

Yes. Residents submit maintenance requests directly from their portal — selecting a category, urgency level, and description. Each request is logged as a work order, prioritized, and tracked in the operations dashboard. Property managers can update status, assign vendors, and add notes; residents see real-time progress from the same portal.

Question 6

How does KoAjent handle lease renewals?

Accepted Answer

KoAjent tracks days remaining on every active lease and surfaces renewal-eligible leases in the Operations Center. Residents can express their renewal intent — renew or not renewing — directly from their portal. Property managers can send renewal offers, set new terms, and track acceptance status, all within the platform.

Question 7

How does KoAjent Property Management compare to Buildium or AppFolio?

Accepted Answer

Buildium and AppFolio are standalone property management platforms with separate subscription pricing. KoAjent Property Management is a full-featured alternative that includes AI-powered lease abstraction, an operations intelligence center, a resident self-service portal, vendor and maintenance management, and applicant screening — all within the broader KoAjent real estate platform rather than as a disconnected tool.

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Rent Collection

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Resident Portal